Hot tubThis is one of few homes in this area that has this feature.
MADU PURI SPA VILLA is a home in the mountain with a sprawling living area for family or friends, and sleeps up to 6 persons comfortably. A place to get away from it all, it overlooks a lush green valley leading up to Mount Kintamani.
Free parking on premises
Check-in is anytime after 2PM
Check out by 11AM
I could not tollerate this place more than 18 hours, though i had booking to stay for 5 nights. There was no water in pool and insufficient amount in bathroom which was not informed when i made my booking. The room had a ceiling fan which was noisy and i could count rpm at fast…
Response from Michael:
Dear Avinash, Thank you for highlighting us for the water and equipment issue of our villa. First we would like to express our deepest regret for the inconvenience caused by this unintentional and rare mistake. We are sorry that you were not satisfied by our services and we assure you that your complaint will be handled in a strict and serious way. We take full responsibility for the error and we guarantee that such incidents will not occur in the future. Unfortunately, water rationing exercise was carried out during your stay. The whole village had the same problem during your stay. We were sorry that we were not quick to inform you of the situation. We have started a direct communication channel with the spa villa partner to improve this problem. We would like to invite you and your family for a 5 days free stay at our spa villa. We value your business and we would like to retain you as a customer. Please accept our apologies. Thank you for your understanding in this unfortunate matter. Yours sincerely, Mike Chin
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