Living Room with Flat TV and HIGH SPEED WIFI INTERNETLiving Room facing 20th street
INF201 Trendy+1block Beach&5th+WIFI
6 guests
2 bedrooms
3 beds
2 baths
6 guests
2 bedrooms
3 beds
2 baths
Please set the number of adults.
Adults
1
Please set the number of children.
Children
Ages 2 - 12
0
Please set the number of infants.
Infants
Under 2
0
6 guests maximum. Infants don’t count toward the number of guests.
You won’t be charged yet

Penthouse + Trendy Decor + Internet WIFI high speeed + One block from the Caribbean Beach + One block from the famous pedestrian 5th Avenue + Fully Equipped + Complete Furnished + Concierge Services with mobile application.
*Ask for additional services as Baby Set ($$surcharge- subject to availability)

The space

APARTMENT NEAR 5TH AVENUE AND MAMITAS BEACH WITH PRIVATE TERRACE

Infinito is set in one of the world’s most exclusive and attractive destinations, a magically captivating location where cultural diversity and archaeological magnificence create a mystical wonderland unlike any other on earth.

Here, modern Maya culture, mystic ancient ruins, lush ecological parks and the languid, turquoise waters of the Caribbean join forces to craft a sultry paradise that seduces your every sense.

Entertainment / Living Area
•55" Flat Screen HD TV with Remote Control
•Cable
•DVD Player
•Free broad bandwidth/wireless high-speed internet connection. The best in town!
•Ceiling Fans
•AC
•Fully Furnished
•Enrollable Screens

Dining
•Granite Counter Top
•Marble Floors
•Refrigerator
•Water Dispenser
•Coffee Maker
•Blender
•Microwave
•Toaster
•Stove
•Glasses & Dishes
•Fully Equipped Kitchen
•Oil & Salt (Upon Request)
•Specific Utensils (Upon Request)
•Wine Glasses (Upon Request)

Bathrooms
Vert De Terres Bath Amenities 100% Eco Friendly & Biodegradable
•Body Lotion
•Conditioner
•Shampoo
•Shower Gel /Soap
•Hot Water
•Bath Salts (Upon Request)
•Sewing Kit & Bath Cap (Upon Request)
•Hairdryer (Upon Request)
•Luxury Hand & Body Towels
•Accessible Shower

Bed Features

•1500 Thread Count, 100% Egyptian Quality Sheets
•Ultra Soft High Quality Duvet
•Ceiling Fans
•AC
•Safe Box
•1 King Size Bed, 2 Full Bed
•Baby Package ($ Upon Request Includes; Crib, High Chair, Bath tub, Toys)
•Enrollable Screens

Room Amenities & Services
•Air-Conditioned Room(URL HIDDEN) •Washer/Spin-Dr(URL HIDDEN) •Jacuzzi Tub (but NOT hot water(URL HIDDEN)Outdoor living, and BBQ (Upon Request(URL HIDDEN) • Water Heate(URL HIDDEN)•Iron/Ironing Board (Upon Request)
•Enrollable Screens

Concierge Services
•Not on Sit(URL HIDDEN) •Email, Txt, Calls or Schedule Visits

Just a couple of blocks away are the most glamorous beach clubs Playa del Carmen: MAMITAS & KOOL Beach Clubs in which you will be able to enjoy delicious meals, drinks, beach beds and we will provide special discounts on drinks and beverages.

Guest access

COMPLEX:
• Underground Garage
• Solarium
• Elevator
• Swimming Pool
• Security 24/7
• Free Wireless Internet in the condo

Interaction with guests

Our guest are our priority, we work 24/7 to help our guest have the best vacation possible.

We ensure that all guests feel at home and have the most privacy possible; in order to achieve this we provide all access codes, instructions and general apartment information before and at arrival.

Personal concierge services are also available upon arrival and throughout the stay for any additional information, local recommendations, or suggestions. Just call, text or email us and we will be happy to help, your concierge will give you access to the unit and you can also request any additional information at check-in.

Also our team is available from 9am – 7pm at our office locations, we offer many different means of contact but if you would like to drop by we are at your disposal to accomplish any request 24/7.

UPON ARRIVAL CHECK - IN PROCESS

Our office is not on-site ( located on 34 street between 10th and 20th Avenue) eventhough few days before the arrival you will be contacted by our concierge department in order to confirm your arrival time & transfer service ($$) if required.

• BUSINESS HOURS ARRIVALS 8:00 AM – 7:00 PM. You will be registered and will receive keys, check-in materials and directions to get the condominium where the concierge will be waiting for you to give you the access.

• AFTER HOURS ARRIVALS 7:00 PM - 8:00 AM: You will receive detailed arrival instructions from your assigned concierge.


We don`t just rent apartments.... We create experiences for you!

Other things to note

The administration of INFINITO is nothing to do with our apartments. Our apartments in INFINITO are managed individually from the building. Any issue related with the service, cleaning, maintenance or general question please contact us directly!!

RELIABILITY
all our listings are verified and validated everyday; all adjustment and alteration on descriptions are confirmed by our team on-site, to provide you the most accurate and up to date information!!

* Reliability is one of the most important point for us, after leaving the apartment you will have the opportunity to describe your experience with us. We will be more than happy to assist you and solve any doubt or questions WHILE you are in the condo, any complaints reported after the check-out cannot be promptly solved.

HOUSEKEEPING
By booking your apartment you will receive a detailed confirmation with all you need to know about your rental.
The unit will be inventoried and delivered clean with bath and beach towels according to maximum occupancy, initial bathroom amenities, paper towels, toilet paper and basic cleaning supplies.
Guests are responsible for additional household and personal supplies.

Cleaning services are SCHEDULED AND CONFIRMED at booking,and can be provided between 9:00am and 17:00 pm.
Cleaning services DOES NOT INCLUDE: dish washing and laundry.


Business travel
   This listing has essential business travel amenities. 

Sleeping arrangements
Bedroom 1
1 king bed
Bedroom 2
2 double beds

Amenities
Kitchen
Internet
TV
Essentials

Prices
Extra people £19 / night after 4 guests
Cleaning Fee £27
Security Deposit £382
Weekend Price £107 / night
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House Rules
No smoking
Not suitable for pets
No parties or events
Check in is anytime after 3PM
Check out by 11AM

In order to make your stay with us pleasant, please read the following regulations and policies:

Check-In: Entry will take place no earlier than 3:00 pm. The payment for your stay must be fully paid in advance upon check-in. Upon your check-in, you will receive a bracelet, which you shall wear throughout your stay. Those bracelets must be returned upon check-out, in order to complete the process. The bracelet will carry a cost of USD 30 in case of loss or if you not returned to us at the moment of check-out, and it will be discounted from the security deposit.

Keys: There is a USD 45 charge to replace lost keys. You will be given 2 sets of keys.

Check-Out: Will take place at 11 AM - NO EXCEPTIONS.
LATE CHECK-OUT will charge from your security deposit per USD 100 or with ONE EXTRA NIGHT RATE ACCORDING TO THE SEASON (if you check-out is after 3 PM).

Damage/Security Deposit:
You will be asked for a USD 500 security deposit upon your arrival which may be handled in cash (USD or MXN).
Upon checkout the property will be thoroughly inventoried. Provided there is no more than reasonable clean up and nothing damaged or missing, security deposit will be returned to you upon departure. It is understood that damages or lost items will be deducted at replacement cost, which may include but is not limited to labor expense, shipping and importation costs. Locked pantries and closets, if any, are reserved for the use of the property owner and are not included in this rental. You as the guest agree to take all reasonable steps to ensure that your family and other guests in your party adhere to the rules and regulations affecting the condominium.
Guests are responsible for the property, its contents, and themselves during occupancy. Guests must lock windows and doors securely when not on the premises, and must observe all cautions, as given from the property Owners or their staff. Each property is privately owned, so décor, colors and inventories may change. Painting, redecorating, rearranging the furniture or removing any items from the condo is prohibited. It is further understood that exceeding the maximum occupancy will forfeit the security deposit
If there is a breach of contract by the guest, the full security deposit will not be refunded and the Guest is responsible for any additional charges above and beyond the $500 security deposit and as such will be charged to the credit card on file. A breach of contract is defined as but not limited to:
Damage to the property or the contents of the property. Guest is financially and legally responsible for all damage to the property. No linen are lost.
Exceeding the maximum allowed occupancy as stipulated in the reservation contract.
Violating the building or homeowner association rules.
Smoking inside the property.
Pets on property.
Parties or gathering of excessive amount of people.
Noise Disturbances
Illegal or immoral acts
Maintaining hazardous, poisonous, corrosive or flammable substances.
Excessively messy or dirty units may be subject to additional cleaning charges.
Contraband, pets or collection of rents or services rendered during the stay.
No Early check-in or late check-out.

Pet Deposit: Properties that admits pets will charge a double security deposit upon your arrival which may be handled in cash (USD or MXN). This security deposit will be returned to you upon departure.

CLEANING SERVICES. Your cleaning schedule will be provided in your booking confirmation. Occupancy includes limited maid service. Ask for specific property maid service schedule. For any additional cleaning demanded by you please ask to our concierge.

The unit will provide initial bathroom amenities, paper towels, toilet paper and basic cleaning supplies prior to arrival.
Guests are responsible for additional household and personal supplies.

All cleaning services must be required and paid in advance in our office.
Cleaning Services DO NOT INCLUDE: Guest laundry, cooking and dishwashing.

Please let our cleaning staff enters your condo, otherwise service will automatically be programed for the next day.
Cleaning Services Hours: Could between 9 AM to 5 PM.

Questions, Complaints and Maintenance: The property owners and their staff work hard to ensure that the condo and amenities are in place and in good working order. The owner or their administrator will be available to handle questions, complaints and supervise maintenance. In case of a maintenance problem, the owner or property administrator will strive to have the problem repaired as soon as possible after being notified. However, no refund or rate adjustment shall be made for unforeseen failures such as: noise disturbances, occasional interruption of electricity, internet, water, pool filtration systems, air conditioning, telephone, television or satellite service, appliances, etc. It is guest's obligation to report any problems or damage immediately to the administrator or owner.

Reservation prices do not include: Expenses and items not mentioned, including, but not limited to: transportation, tips for personal services, meals, insurance, cleaning services, telephone calls and other items of a personal nature.

Cleaning Services: Your cleaning schedule will be provided in your booking confirmation. Occupancy includes limited maid service. Ask for specific property maid service schedule. For any additional cleaning demanded by you please ask to our concierge. The unit will provide initial bathroom amenities, paper towels, toilet paper and basic cleaning supplies prior to arrival. Guests are responsible for additional household and personal supplies.

• BUILDING RULES - Guests agree to any and all building rules and violation of any building rules will be terms for contract termination.
Lost remote control for A/A = U$ 150
Lost remote control for TV SATELITAL= U$ 50
Lost remote control for garage = U$ 150

• PLEASE NOTE Property items (such as bedspreads, pillows, chairs, pots and pans, dishes, glasses, silverware, etc.) are NOT to be taken out of the property (to the beach or other properties )

• LOCKED CLOSETS Many owners have their personal items locked in a closet for their convenience. These areas are not included in any rental. Please do NOT attempt to open these locked closets - they are for

• Homeowner use only: If you break into the closet, your guest account will be charged for any repairs as well as missing ítems

•TV Services: For properties with sky, dish or cable service, do not reprogram the system, disconnect wires. If you do so and it has to be reprogrammed, the charge will be USD 50.00

• Internet Services: Do not reprogram the system, disconnect wires, reset the modem. If you do so and it has to be reprogrammed, the charge will be USD 50.00

• Maximum Occupancy:
1.Only registered guests are allowed inside the property. Permission from the administrator is required for any non registered access.

2.All children above 3 years are included in the maximum occupancy No additional guests are allowed and this is enough reason for contract to be null and void and you will be asked to leave.

Electricity Service - Electricity is a precious resource. Air conditioning units left on while unit doors and windows are open or while unit is unoccupied or could result in loss of full security deposit.Shut off air conditioners when not using the bedrooms, and when leaving the home/condo. In case Air conditioners are found running with doors or windows open will result in a penalty.

Liability and Intent
Neither PLAYA MOMENTS LLC nor the owner of the property and agents shall be responsible for any accidents or injuries to Guest before, during or after occupancy. PLAYA MOMENTS LLC it’s owners and agents are not responsible for theft, lost or stolen items. PLAYA MOMENTS LLC it’s owners and agents are not responsible for any noise disturbances including neighbour apartments, street or city disturbances.

Responsibility:
The renter named in this agreement will be responsible for himself or themselves and all guests whether they are registered in the condominium or not. The renter acknowledges that the property owners, their employees, and agents do not carry personal liability insurance and cannot be held responsible regardless of fault, for any accident, loss, damage or injury suffered by the renter, members of their party or any other guests which the renter or their party have allowed access to the property, regardless if said loss is a result directly or indirectly from acts of god, danger incident to the sea, any body of water, fire, breakdown of machinery, equipment, acts of government or other authorities, de jure or de facto, wars (whether declared or not), hostilities, civil disturbances, strikes, riots, thefts, pilferage, epidemics, quarantines, custom regulations, delays or cancellations of or changes in itineraries or schedule or from acts of omission of any airline.
Furthermore, the renter will release and hold harmless any and all parties involved with the rental, management and reservations of the property and to release and hold harmless it's owners or representatives for any loss or damage to personal property or for any injury.

IT IS NOT PERMITTED TO SMOKE INSIDE THE APARTMENTS.
THE APARTMENT SHOULD BE CLEAN WITH THE REGULAR USE UPON CHECK-OUT.
DO NOT THROW ANYTHING IN THE WC.

HURRICANE POLICY - Playa Moments LLC does not offer refunds or reschedule trips due to hurricane activity. If you are concerned about possible interruption, cancellation or delayed travel due to tropical occurrences, you are strongly encouraged to purchase trip insurance at the time of booking (or at least 30 days prior to arrival; trip insurance may not be purchased after final payment has been made). The peak season for tropical activity is August through October, and Playa Moments LLC strongly encourages all guests to purchase by your own trip insurance, especially during these months.

WRITTEN EXCEPTIONS - Any exceptions to the above mentioned policies must be approved in writing in advance.

Thank you.


Cancellations

Safety features
Smoke detector
Carbon monoxide detector
First aid kit
Safety card
Fire extinguisher

Availability
The minimum night stay for this listing varies.
Add your travel dates to see more details.

16 Reviews

Accuracy
Communication
Cleanliness
Location
Check In
Value
Miguel User Profile
August 2017
Karina's place is an excellent location. The rooftop is perfect for sunrise and sunsets. We loved the convenience of having a circle K underneath, as well as a garage for a car if necessary. Thank you Karina for being so good at replying and attending my concerns. We really loved our three nights there.

Karina User Profile
June 2016
The apartment looks same as on the picture. Is spacious and appropriate for 4 persons. Localization is perfect, because is nearby 5th avenue, which is most popular in this region. I am not sure if this place is good for family with children, because in the evenings there is much noise. Our concierge Fernanda was available all the time and reacted very fast for every issue. In general I would recommend this place.

Ana User Profile
May 2016
I can't really say we had a good experience regarding our booked apartment and especially the way the check in went. We were 4 girls and we booked Trendy 201. We came 2 by 2 to Mexico, on different flights. Me and my friend reached first to Cancun so we rented a car to be able to come to Playa, check in, take a shower after almost 20 hours of flying on connecting flights, rest a little bit and then go back to Cancun to pick up our friends from the airport (it would have been a surprise for them because we initially spoke to get taxies). This didn't happen!!! When we reached the agency, we found out someone did a mistake and our apartment was given to other girls. So we had to wait there, dead tired, until someone went to tell them to leave and clean the apartment. It took a while because we hardly were able to take a fast shower and leave to pick our friends up. Which also didn't happen because of the delay, we reached the airport late and they were already gone to Playa. Also wasn't very impressed with the apartment. It looks trendy and nice, true. But the wifi hardly works (didn't work at all sometimes), it was very noisy because of the poorly isolated windows (which didn't bother us too much at night cause the music from across the street was amazing, but in the mornings dogs barking and cars passing at 6 am was horrible.) In one of the bedrooms the blinds don't go all the way down so with the sun rise, strong light comes in. I can say the only amazing thing about this apartment is the location, next to 5th avenue which is a great place to be in the evenings.

Andy User Profile
April 2016
We had a great experience at this property. It was exactly what we were looking for. It was close to the beach, close to 5th avenue (but not on it). It was very nice having a pool that we could use when not off at the beach or cenotes or ruins. The property interior was excellent and well-kept. Our concierge, Marco, did a great job of helping us whenever we needed it. Overall, an excellent stay.
Karina User Profile
Response from Karina:
Hi Andy, thank you for your kind comments and evaluation. It was a pleasure to have you with us. We work hard in order to make sure all our guest have a wonderful vacation, we are so glad you had such a good time. We hope we get the opportunity to welcome you back soon. Kind regards from the Playa Moments team!
April 2016

Dina User Profile
March 2016
Great apartment in a great location! Big Thank you to Marco, our concierge! We will come back without a doubt!
Karina User Profile
Response from Karina:
Hi Dina, it was a pleasure to have you with us, thank you for your kind comments and evaluation that i will certainly share with my team. I hope we get the chance to welcome you back with us soon. Kind regards from the Playa Moments team!
March 2016

Jon User Profile
January 2016
Great experience would book again
Karina User Profile
Response from Karina:
Hi Jon, it was a pleasure to have you with us during your time in Playa del Carmen. We hope you can come back soon! Kind regards from the Playa Moments team!
January 2016

Jackson User Profile
January 2015
Very central location – close to 5th Av. and the beach – but fortunately not next to any noisy club. Great restaurants across the street (Caguameria) and on the block (Yaxche). Building is modern and room is very comfortable. Rooftop view and pool are beautiful, though private jacuzzi is not hot (as advertised so no surprise there). Host is very organized and responsive. Wifi worked very well. Cleaners were great. Only issue was with the cable TV (had issues changing it from the default station) but you should not be watching much TV there anyway so did not impact an overall very positive experience.

This host has 1404 reviews for other properties.

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Playa del Carmen, MexicoJoined in September 2010
Karina User Profile

Welcome to PLAYA MOMENTS- Vacations Rentals! Here you will find the most outstanding advisors to your Vacation Rentals needs. It will be an honor to assist you!

We manage more than 130 unique properties in exclusively in Playa del Carmen. Additional services offered to renters are maid service, delivery of drinking water, personalized check-in, pre-stocking of supermarket... An on-site staff that will assure owners and renters alike, that our combined commitment of excellence and profitability are always our first priority.

Vacation Travelers have been using our services to meet their accommodation needs for over 6 years! An exceptional inventory of high-end properties ranging from 1 bedroom condos to large vacation villas coupled with a premium, 5 Star service has made us one of the best providers for vacation travelers in Playa del Carmen, Mexico .

Playa Del Carmen is such a unique, inviting, and booming coastal region. This is why properties appreciate every year, and many astute international real estate buyers have taken note of this. With over 15 years of combined experience in the real estate market of Quintana Roo, you can count on our shrewd, knowledgeable, and trustworthy agents to navigate you to the destination home or business opportunity you have been dreaming of, whether you are a buyer or an investor.

Our group of companies manages many different facets of real estate such as property maintenance, property rentals, legal services, and title insurance.

Thank you for choosing PLAYA MOMENTS as your trusted Riviera Maya Short-term rentals Advisors. Please feel free to contact us with any questions



Languages: English, Español, Français, Italiano, Português, עברית
Response rate: 100%
Response time: within an hour

About the home

When you stay in an Airbnb, you’re staying in someone’s home.


This is Karina’s place.
Karina
Luna helps host.
Luna

The neighbourhood

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