Thanks for your feedback Vanessa.
It was a shame that not everything went as hoped during your stay. After hearing about the heating issue in the morning, we resolved it by early afternoon. Once this was fixed you let me know that you were otherwise happy with the heating and the house in general. It was a shame you did not tell me that the house had become too hot for you, as I could have addressed this issue. We have installed a new thermostat (Nest) so the heating can be easily adjusted by guests and can be adjusted remotely by me if needed.
I was disappointed to hear your comments on the amenities, as our guests have always told us how well equipped the house is. The cottage is a family home and like most homes, it has its quirks. We do our very best to be transparent about this. The dishwasher door is a little heavy but it is not broken in any way. The handheld shower is also in perfect working order. Regarding the dryer, we will take a look at this. From time to time it can overheat due to overloading. It is a shame this was not raised during your stay as it is easily fixed and somebody is always available to help out.
Thanks again for staying with us.