This guest was rude and with no respect for no one, i think we thought we was on Hotel Savoy and don't care with the waitdress, we showed no respect for humild people.
Our adress is correct and it is 95 to 99, we had someone waiting for the guest.
All our waitress speaks normal English.
To locate the building is very easy, is in the center of chiado, two steps from the Baixa Chiado metro-
Our photos are real, and the guest confuse the views from the building with building.
The building wasn't in construction rubbish, but we can't control that one apartment is in reforms in the hallway.
Is not true that the whole building was being refurbished, just one apartment in paiting works.
This guest acept to stay, but just wants a discount, so he entered in revenge, because we ask him in the entreance if he don't want to stay we were available to return all the value in the check in.
you pleased the positive points:
1.The location was very good and central; also plenty of hotels at good prices nearby.
2.The equipment in the flat were new and clean.
3.The Wifi was good without any problem.