Hi Mike, Thank you for your review. The house and room have been refurbished to a modern standard. The pictures (which are free for guests to view) reflect this. Guests can make their choice based on the pictures. You state the bed wasn’t comfortable, as you prefer a firm mattress,you are the first person to reflect this in a private feedback review.
You state I didn’t offer you Tea or Coffee, no, I didn’t DIRECTLY state those words, however I offered you a bottle of water and once you declined, I asked is there ‘anything else that you need’ and you said ‘no’. There is a kettle in the room for guests if they want Tea or Coffee.
The accommodation is 4mins by bus to the CITY CENTRE, I’m sorry you thought the area was BASIC. Nottingham CITY CENTRE has quality HOTELS with room at £100 per night. I provide an affordable alternative for guests on a budget at £20 per night.