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Entire serviced flat

1BR apartment at Cancun’s top beach. Best location

Juan Pablo User Profile
Juan Pablo

1BR apartment at Cancun’s top beach. Best location

5 guests
1 bedroom
3 beds
1 bath
5 guests
1 bedroom
3 beds
1 bath
HOME HIGHLIGHTS
WasherThis is one of few homes in this area that has this feature.
Self check-inYou can easily check in with the doorman.

Situado dentro de un fabuloso hotel en la mejor playa (calificada así por National Geographic Channel) y en corazón de zona hotelera. Amplio departamento de un cuarto con cama king size, sala comedor con sofa cama queen size, cama individual extra (tipo catre) disponible, cocina totalmente equipada. Todo incluido disponible.

Amenities

Elevator in Building
Kitchen
Wireless Internet
Heating
Gym
Free parking on premises

House Rules

No smoking
No pets
Check-in is anytime after 3PM
Check out by 12PM (noon)
Self check-in with building staff

Accessibility

Step-free access to the home’s entrance
Wide doorway to the home’s entrance

Availability

21 Reviews

Accuracy
Communication
Cleanliness
Location
Check-in
Value
Valentin User Profile
Valentin
November 2017
Juan was very responsive and helpful. The room is a great value for the money. 15min from the crazy part of the hotel area, so close enough to go out for a drink, but you don't hear the noise from the night clubs. The beach nearby is just gorgeous. There is a very nice swimming p…
Violet User Profile
Violet
May 2017
Juan Pablo's suite was beautiful and at a very nice hotel. The room is very nice and I love that you get to have the full kitchen, living room, and bedroom. However I had a huge issue with the fact that check in was so awful. The receptionists had such a difficult time checking u…
Juan Pablo User Profile
Response from Juan Pablo:
Thank you very much for your review Violet. I apologize for the inconvenience you encountered on check in. Unfortunately this was high season and some of our employees were new and hence the delay on the check and in giving the towels. I have spoken to them at length so I am sure that will not happen again. I am also sorry that I did not pick up the phone on the first ring but I do believe it did not take more than 10 minutes in getting the room from the first time I received the call and the time the receptionist gave the key. I make no excuse on not picking up the phone at the first time you called me but I think its importance to notice that no check in any of my airbnb properties will take more than 10 minutes at the front desk (even on very high season days when the front desk is attending many hotel guests). On the overbooking comment, it is very important to notice that I asked for your approval before even considering to switch rooms. Just to be clear, I never overbook rooms and I am absolutely against that practice of overbooking in any business whatsoever. The offer of switching rooms was intended to improve your stay since you had selected a suite with no ocean view and I had my best ocean view suite for the larger part of your stay. I made it very clear on the Airbnb messages that this was only optional and that you could perfectly stay in the same suite if you wished to. I am surprised that you wrongly understood this good will offer, and mistakenly took it as if I was overbooking rooms, since I put special importance in my airbnb message that switching rooms was only optional. I would really suggest to be more careful with the review comments since I really thought you were very happy with getting an ocean view as an upgrade until now. That being said this is the first time I encounter this type of confusion and therefore I will certainly be more careful when I offer upgrades. Thanks again for your stay. Look forward on hosting you again.
May 2017
Tom User Profile
Tom
February 2016
We just got back from a relaxing stay at this fine location. The apartment was very nice and had a good sized balcony with a table and chairs. Juan Pablo was very responsive both during the booking process and while we were in Cancun. Definitely would stay there again!
Ellie Jinha User Profile
Ellie Jinha
January 2016
Great location, specially beach is amazing! I would highly recommend to stay here!
Adela User Profile
Adela
December 2015
The host promised we could change a room on the second day before I arrived there but it turned out we couldn't. The house is good, the location is perfect.
Valentin User Profile
Valentin
December 2015
We had a very good time in Cancun. The condo is nice, spacious, clean, and in a great location. On a great beach, close to bars and restaurants, walk to supermercado. All in all, a good value; would stay there again.
Alex User Profile
Alex
June 2015
Description was accurate, perfect location right on the beach. Nice balcony that faced the street. The host had offered an extra single mattress to be added to room because our guest total was 5, however the mattress was never delivered.
Juan Pablo User Profile
Response from Juan Pablo:
Alex I am very sorry to read that our personel did not deliver the mattress as I had instructed them to do so. I will check with them to see what happened. However I take full responsibility on this matter and I will proceed to give you a full refund through the airbnb resolution center. For all the inconvenience I also like to offer you a free night on a similar season for whenever you like to come back to Cancun. Thanks for your review, trust and for being a great guest. Look forward on hosting you again. Juan Pablo
June 2015

Hosted by Juan Pablo

Cancún, MexicoJoined in April 2014
Juan Pablo User Profile
323 Reviews
1 Reference
Verified
Soy de Mérida, Yucatán pero vivo en Cancun. Desde pequeño he tenido la fortuna de poder disfrutar esta increíble playa y departamentos familiares. Soy abogado corporativo y junto con mi familia también produzco miel de abeja gourmet. He pasado buena parte de mi vida estud…
Languages: English, Español
Response rate: 98%
Response time: within an hour
Always communicate through AirbnbTo protect your payment, never transfer money or communicate outside of the Airbnb website or app.
About the home
When you stay in an Airbnb, you’re staying in someone’s home.
This is Juan Pablo’s place.
Juan Pablo
Alejandra helps host.
Alejandra

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