Our Spruce 2 bedroom cottage is a spacious, comfortable cottage perfect for larger families. Located on 1.3 acres of property and 200 ft of waterfront on East Lake, the Spruce Cottage has a fully equipped kitchen and living room; BBQ, firepit
Free parking on premises
Check-in is anytime after 4PM and check out by 11AM
The cottage is really close to the water, with fire pit and muskoka chairs! Well-equipped and situated, we enjoyed the pass to Sandbanks Park (nice addition). Jeff was very easy to communicate with, sending clear instructions (to get to the place) in advance and answering quickly…
The location was perfect on the lake with stunning sunset views. We were disappointed in the lack of communication and state of the cottage on arrival. We arrived Friday to an area that had a row of cottages not numbered. Ourselves and another family were confused on which cotta…
Response from Jeff And Jenn:
Lilian - thank you for your feedback. I apologize for the difficulty you had during check in. I think it is very important to "balance" here the fact that the very detailed, emailed instructions I sent to arrive at the cottage were not followed properly. Across over 300+ guests that we have hosted we have never had a guest end up at the wrong cottage :)! And while you highlight "challenges in communication", it seems odd that not once did you reply to any email I sent leading up to your visit NOR did you reply to my text message that I sent just prior to arrival! It might make sense for you to put your proper mobile phone number on your profile, or respond promptly to text messages. As for the "state of disrepair", the cottage was thoroughly cleaned the morning of your arrival. With all of that said, I appreciate any and all feedback, because we want our place to be "perfect", so any comments will be taken to heart..... Thank you again, Jeff
Jenn and I bought Echo Bay after having vacationed in Prince Edward County for almost 10 years. We love the County and the fact that something new and a new experience can be discovered every single day.
Response rate: 70%
Response time: within a day
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