Very surprised and then again maybe not! Communicating with Glenda has been very difficult and with lots of strange misunderstandings.
Glenda asked for tips to get to the apartment and I provided her with 3 different specified options from the airport and told her to check times and get additional help from (Hidden by Airbnb) -Maps. Also I actually found a bike rental place for her with big family bikes, and also recommended several attractions near by.
Glenda accidentally broke our dishwasher and left water damage unattended, on her third day, and claimed money to her bank account for having to do dishes by hand. I told her to make a guest guarantee claim with airbnb, but she didn't even bother to look up the procedure on airbnb.
We live on the third floor - All small windows can be opened in the top and in every room there is one big window with a child safe that can be dismantled for opening (normal Ikea system) but Glenda cut open the child security and then left it tied together with tooth tread, with out telling us (very unsafe and dangerous)!!!!
Shower worked fine when we had a shower upon homecoming (except for the shower-head holder that Glenda also broke) don´t know what she is talking about?
Yes there´s a church in front of our house, we actually show this on our pictures of the apartment, and we even informed about the church bells in advance.
About the phone number I wrote this to Glenda several places!!! (also on the welcome paper in the kitchen)
About the Rules.
We do have a few normal house rules and a checkout list, since we don´t charge for cleaning. Read as follows, the hand written welcome paper of one A4 page :)
-There are clean linen on beds and clean towels for you.
-For using the tumble dryer, plug it in by the toilet door.
-How to sort the trash into ordinary and recyclable bio. and where to dispose of in courtyard.
- please lock doors when leaving the apartment.
-please water our plants :)
When checking out;
-vacuum, clean and so.
-dishwasher- turn off and empty.
-put dirty linen in blue bag.
-hang up used and wet towels in bathroom.
-leave keys on kitchen table.
:) and some contact info with 2 phone numbers.
VERY UNPLEASANT HOSTING AN IRRESPONSIBLE PERSON- LOTS OF BROKEN THINGS AND DAMAGES AFTER GLENDA!