Great check-in experience93% of recent guests gave this home’s check-in process a 5-star rating.
Sparkling clean5 recent guests have said that this home was sparkling clean.
Hot tubThis is one of few homes in this area that has this feature.
Stunning newly refurbished 3 bed duplex on 2 levels and 160sqm, direct pool access in 7 unit development. Spacious Living room and open kitchen. B...
Elevator in Building
Free parking on premises
1 super king bed
1 king bed
1 king bed
Check-in is anytime after 1PM
Check out by 11AM
Nice place with amazing view but found the host isn't helpful and came across quite rude on the phone when asked for directions. He said we were wasting his time and our time by not booking transfer with him as we tried to get there ourselves from the airport. Asked how to work t…
Response from Dasiri Co., Ltd.:
Hello Nat, thank you for your comment. My apologies for being a bit short on the telephone. As mentioned at time of booking, we suggested that we book the transfer for you at cost price of THB 500.-- for you as the place isn't easy to find and we had previous experience with guest getting lost. But you insisted that you know our way and you will find it. Fine, no problem. Then I received a call from the pier that there is a group of people not able to locate the property, I explained it in great details once, 30 minutes later the second time and the I had to stay on the phone for another 10 minutes for the third time. In the afternoon, the second group arrived, with the same issues and I had to give lenghtly directions too. You might appreciate that we have other properties and are not able to attend all customers for 45 minutes with directions during the very busy check-in period while the phones are ringing with other customers request. hence my comment to you referencing the transfer which we strongly suggest you take. As for the extra fee for electricity, we recommend reading the booking confirmation, which state in the house rules (you must accept when you book the property) the following: 'Please note that we apply a power fair-usage policy for consumptions above 50 units/ day. Excess units will be charged at 8 baht/ unit and are payable upon checkout'. The pool is a shared pool among 4 units and the management is looking after the pool, indeed I sent the technician to the pool to investigate, and since I did not hear from you again, I assumed it was settled. My apologies if you missed the technician with the instructions how to on it. Again, thank you for your feedback - we would love to have you back to convince you that I am anything but rude, not friendly and not helpful... Cheers and see you again, Alexander
Owner managed properties with attention to detail, highest standards in cleanliness and amenities, competitively priced and at great locations in Bangkok, Pattaya, Hua Hin and Samui - its holiday season! Holiday rentals in Thailand since 10 years with over 2,000 bookings per year…
Languages: Deutsch, English, Tagalog
Response rate: 99%
Response time: within an hour
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