Great location100% of recent guests gave this home’s location a 5-star rating.
Self check-inEasily check yourself in with the smartlock.
VENICE-ST. MARK'S-CAMPO SANTA MARIA DEL GIGLIO: ELEGANT APARTMENT NEWLY RENOVATED TO HIGH STANDARDS, CONSISTING OF: HALLWAY, SPACIOUS LIVING ROOM OVERLOOKING THE SQUARE BELOW, AMPLE KITCHEN/DINING AREA, 3 BEDROOMS.
Check-in is anytime after 3PM
Check out by 10AM
Self check-in with smart lock
We are very disappointed with the poor quality of this apartment. It was dirty and plenty of dust everywhere on the furniture. The AC was not working properly and was extremely noisy. The internet was very slow and was disconnected most of the time. We are often renting apartment…
Response from Francesca:
Her review is pure invention and fake who used to saying lies does not deny: to prove what I said I reported what happened during your stay: - FIRST your reservation was 6 adult + 1 baby ; the baby is 12 years hold ??? - SECOND your arrival was after time check in without warning , my check in close at 19.00 you arrived at 21.45 and my staff waited you until 21.45 and finish the check in at 22.30 and your mobile telephone was off , why ?? and suddenly was on 3 minutes before 21.30 ? dinner time ?? - THIRD my staff went two times in my apartment and you never said nothing about cleaning service or other your imaginative thoughts, strange ! - FOURTH you send to me one message on 16th August at 23.22 by (Hidden by Airbnb) because my guests can have my availability and also the number of my check in staff , and you ask only more sheets ( why ???) without mentioning any problem also the day after never you inform me about problems or gripes FIFTH my wifi is TIM connection it is perfect I have many times journalist guests for job and never I had the minimum problem ! SIXTH my air conditioning is water system because my house is of fifteenth century and it's bound by fine arts and is absolute new and no noisy ( no guest has ever complained about this ). Any way my apartment has a second electric system of air conditioning at the end all your comment is very false ! What we can think about you and your unspeakable behavior ? Only the evil will to ruin good work and full availability of people for honest things which certainly we can not be said of you and your unfair behavior, all this is just shameful.
Francesca's apartment is in a great location however the apartment is run down... especially the bathrooms! It's dark inside unlike the pictures you see. The towels felt hard and no one wanted to shower because of the condition they where in. The space was ample for 7. I would…
Response from Francesca:
Dear Maria my apartment has two big showers in perfect way , showers are new and in perfect condition , perfectly clean and hygienized no guest ever complained as one of the two showers is double; What you say is absolutely not true the pictures are exactly the same as the actual state as many guests write; The towels are in pure cotton and as with other your personal comments no guest ever complained as otherwise I did not receive any notice from you when you stayed otherwise I would be instructing you immediately to check out what you might not like. It all looks very extravagant I recommend you for the next trip to alert you to talking to the landlord and not to write in the end only false news that only serve to discredit who hosts with welcoming spirit and collaboration their guests by going to take them to the farms, waiting for them Even if delayed by placing h24 on their staff for any need. At the end my apartment has 11 double windows with a special views in front of the most famous baroque church of Venice I think is impossible that my apartment is dark maybe you must to know that my Palace is from originated in the fifteenth century but perhaps you could not understand the beauty of architecture and so many other things ....
Languages: English, Español, Italiano
Response rate: 75%
Response time: within a few hours
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