This review is false and pretestuous, indeed it emphasizes the failure to respect the rules of the house on the ad and the failure to read the ad specifications at the time of purchase. Firstly, the trullo is not equipped with the kitchen, as the normal hotel rooms can only prepare coffee and The but if you want to cook you have to go to 200 mt near the pool where there is an equipped kitchen that is in common with other guests This is why it is not possible to have a fridge there because it would be neither hygienic nor personal in your t rispect to the fridge present in the trullo. From this there is no justification for his claim to move dishes and the necessary from the kitchen to the trullo also because it is expressly forbidden. Secondly, the house rules report as check out time at 10 am and is not allowed to stay even in the pool area, on the day of their arrival they were asked if they had special requests on check out time and were granted To stay over 10 until 11 am, but no request about the will to stay in the pool area was made, except on the morning of check out at 11:30 and 30 minutes past the allowed when they had already settled their things In the pool with everything you need for lunch, this in addition to being very incorrect also indicates the will to spend the whole day after lunch in the property without matching as it was due to the share of a new night. It is a misunderstanding and rude behavior, as well as asking for matches that were present in the kitchen in peremptory, crunchy and offensive tone, and then found them before we could bring a new box. As far as the adapter is concerned, the customer complained to us by telephone that the coffee machine was not working, not the coffee maker, which was promptly replaced with a new and new coffee, completely consumed by the customer without complaints, and our Simple question when checking out about the operation of the machine that did not light up again raised the problem of the adapter, , No one took anything from his security deposit even though we should have given the conditions in which he left both the trullo and the linen provided. To say that these are uncivilized and uneducated people is little and we have been too kind in our minds, we should have been more detailed considering the treatment received after the countless activities implemented to make your stay as good as possible. However, if you do not read neither the rules of the house nor the details of the ad you can certainly claim no right, such as those expressed by this customer.