Lori, thanks for taking time to write such a thorough review. Unfortunately, it's clear I rented my home to someone new to airbnb and with entitled expectation about what an airbnb home is. A) it's NOT a brand new model home. it's a home that people live in, B) the home is block from beach, and if you don't know about beach life, you shouldn't rent a home there, and C) I've NEVER had a review such a this in my 4-5 years of offering my home to airbnb guests. few points: 1-the 3rd bedroom access is NOT through to garage. you can get TO the garage from the 3rd bedroom. staircase from living room leads to 3rd bedroom. one should fully read the home description before renting 2-the appliances are not new, and they work. the cleaning crew cleans the appliances throughly. 3-the rooftop deck has NO furniture other than table and the deck is wraparound wood. The deck is currently covered with plastic due to upcoming maintenance. It's December in LA. we don't use the decks due to cold. 4- the living room has two couches, not love seats. the pictures in home clearly show this. 5-The towels are washed and cleaned before every visit, and I've never had issue with cleaning crew. 6-LOL, electricity faulty is real capper. where in the world would you get this from. in all seriousness, this is my last time I rent to a new airbnb person. you should take your 6 family members and spend $750 on three hotel room near the ocean.