We booked under the impression that the pictures online were accurate of the room we would be staying in, this was not the case at all. The room we were given looks nothing like the pictures online and would have in fact been cheaper for a nicer room if we had booked directly through them.
I am not the pickiest when it comes to cleanliness, however the room had several large stains on the carpet that were very distracting. We also noticed dried water marks covering the entire bathroom, which we quickly found out were because the jets on the jacuzzi were broken.
We attempted to enjoy the jacuzzi, however we did not have any hot water. We called down to the front and they sent up a security guard that confirmed the water was not hot. We were then told that all the hot water had been used up and it would be hot again in half an hour. We check for the next two hours and hot water was never restored so we went to bed aggravated and dirty. I happened to have a thermometer in my first aid kit and we tested the temperature of the water, it never got above 87 degrees F.
We also asked the front desk to call us a taxi to take us to the night market. Mikey at the front desk told us he would drive us for the same rate as a tuktuk so we agreed. Half way there he told us there was too much traffic and to walk the rest of the way. I was absolutely stunned that we had paid for a taxi ride and was asked to get out and walk.
The value for your money is not worth this establishment and they are very sneaky. I would never recommend this place to anyone. In fact I would call this place a scam since the pictures advertised are for their nicest room and what you get seems to be the worst room in the hotel.
I would recommend Air B&B not do business with this establishment. I've had nothing but wonderful experiences using Air B&B, until now.