Room is equipped with three single beds, lockers in number of beds, air condition and balcony with sea view.
With fully renovated building, our hostel offers a total of 42 beds divided in 9 rooms and one two bedroom suit with a beautiful view on the National Park Brijuni.
On the ground floor of the hostel our guests can enjoy in the real authentic Istrian tavern where they can taste local specialities and wines at special prices. It is interesting to know that the tavern often hosts famous musicians and DJ's who are part of the summer visitors atracted by this beautiful urban suburb. The hostel provides you with bike rentals, too as well as a specially designed bicycle tour of the city of Pula. Additionally, as our intention was to create a warm place for our guests, we have managed to assemble a team of young and friendly people who complete our offer in a special way. Our guest can be free to ask any question and on their arrival will be provided with a city map and informations about the location and facilities that are available.
Interaction with guests
Our staff intention is to achieve that perfect dose of relaxation, socialization but also the necessary intimacy for each guest. With a wide range of content, affordability and a new and modern atmosphere, hostel Step offers comfort: that is every traveler’s dream.
Other things to note
Cancellation policy: 24h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.
Check in from 2:00 PM to 11:00 PM
Check out before 11:00 AM
Taxes not included. Tourist tax per person per every day of stay:
Full season: 4,00 HRK
Before and after season: 2,50 HRK
Out of season:2,00 HRK
One time Guest registration fee is 35,00 HRK
Breakfast not included - 35.00 HRK per person per day.
Check in/ Check out
Hostel rooms & beds are at your service until 2:00 PM on the day of your arrival.
On the day of departure, you have to leave the room before 11:00 AM.
If you want to extend your stay, please inform the reception staff before departure time.
Every guest is obligated to register to the reception office with his or hers identity card/passport.
Documents will be returned to the guest after copying the information.
It is not allowed to destroy and to remove hostel inventory, equipment and objects from the room.
Every damage that rest intentionally or accidentally do at hostel inventory, equipment or objects will be charged.
Smoking is only allowed at the hostel terraces. Smoking is not allowed in hostel rooms.
Bringing food in rooms is not allowed due to security and sanitary reasons.
All possible defects in the room, guests need to report at the reception.
When you are leaving the room, please lock the door and take the room key with you.
Keeping money and valuables
Guests can store valuables in the safety deposit box at the front desk. Use of the safe is free of charge. When submitting, guests will need to fill a form with the list of things. If you don't, the hostel is not responsible for the eventual loss.
Guests are required to take care of their own stuff and valuables left in the room. Hostel is not responsible for loss of your own stuff.
Water is one of the most valuable resources on Earth, so please, be respectful and don't leave running water.
The main voltage is 220V. The use of heaters is not allowed (irons, cookers included)
It is strictly forbidden to bring flammable and explosive material to the hostel. This also refers to objects with strong smells.
The hostel bill must be paid at the reception on your arrival. The bill can be paid with cash or credit cards.
When you check out of the hostel, the key must be returned to the front desk.
On your departure day, you must leave the room before 11:00 AM. Departures after 11:00 AM will be charged with an additional amount of 50% of the total price of one night stay.
If you don't leave the room before 6 PM, a full price rate of one night stay will be charged.
If you want to extend your stay in the hostel, please ask at the reception one day before your Check out.
If you depart early, the hostel reserves the right to charge up to 100% of the total amount for what you booked.
People who aren't hostel guest are not allowed to enter in the hostel rooms.
It is forbidden to bring flammable materials, weapons, etc.
Breakfast is served from 08:00 to 10:00 AM.
During your stay, the reception is at your disposal for any information and help.
In the case of non-compliance with hostel rules and regulations, the hostel has the right to refuse further service and you may be asked to leave without getting your money back.
We ask for complete peace and quiet from 11:00 PM to 07:00 AM. In case of disturbances the hostel administration is authorized to take necessary actions. After intentional violations of rules, the responsible person may be thrown out the hostel area.
We wish you a pleasant stay.
RECEPTION WORKING HOURS
Check in: from 14:00 til 22:00
Check out: until 11:00
NOTE: When you have made a booking, please contact us on our e-mail regarding your time of arrival.