It seems you didn´t look in our Airbnb listing our guide of our recomended places, where we give our suggestions of our favorite places in Havana, including the house area. Also we send to all our guests a welcome message where we recommend what to do in Havana, city tours, interesting art places, restaurants, bars, places to buy souvenirs, attractions out of the city and we offer our service to help them the way you need. Moreover in our welcome message we also suggest you to download maps.me to have an off-line map, whith your interesting places. In addition in our house we have a Havana tour guide very specific with all the interesting places in Havana and a map of Havana. Finally, we offer a warmer and more friendly resource, full of our soul, we are 24h available for our guests, so we provide them a Cuban phone and we honestly ask them to call us anytime they need, even late or early morning, to give them information, advice, help, whatever they need. I´m really sorry if you couldn´t have access to any of those resources we offer and you never called us to ask for guidance or anything else. Fortunately all our guests, until today, have received our friendly, warm and full of heart and soul welcome and attention in our places, as their reviews say. Our neighborhood is quiet, but it is well connected, there are 2 wifi areas 200 meters from the house (in Cuba it is not allowed to have internet at home) and there are more places than FAC to go. Water will be free as you suggested. We really appreciate your advice, but we feel sad cause you couldn´t enjoy as all our guests deserve.