Double room in clean and tidy cottage
Enjoy your stay, relax, please smoke outside.
2 nights minimum stay
Place was fine, everything was well. It was a business trip and our guys had to leave earlier. There was some communication issue from the host trying to imply that an extra person is staying over whereas an extra person was helping to pack and leave the night earlier. All good at the end, just don't understand why host did not ask a question first before accusing the guys. This was the only downside of the experience.
Compared to other AirB&B Hosts, Janet was very responsive when booking. We booked a cottage for one month as I started working in Canberra. I negotiated that my girlfriend would come with me for a couple of nights initially to help me get established and this was not an issue. The Cottage is an out building, approximately 6x4 metres which is divided into 2 bedrooms, a kitchen/diner and toilet/bathroom. It is very small when you have 4 people there. The mother and daughter we were sharing with were very friendly but if they were cooking we had to stay in bedroom and vice versa. The hot water system was under capacity, and would only suit 1 person with a quick shower. Once the water runs out you need to wait 30 minutes as advised (but in real terms it was longer). The dwelling was extremely cold, not insulated and the air conditioning system makes an extremely loud high pitched noise which is a problem when it is 2 degrees. The dwelling has no sound insulation and backs onto a busy road and is very noisy with traffic 24-7. You also hear everything your room mates are up to. These are all things that I may have overlooked, but one thing I cannot ignore is Janet’s attitude. Just like being kicked when you are down, Janet advised that I had to vacate the premises as she had double booked. I first advised that I was not in a position to do so, but after continued harassment I was coerced into doing so. I was fortunate to have other accommodation available and moved out. That was not all, for 3 weeks I was continually harassed via sms, email and the phone about an internet dongle I did not take. I was also accusing of stealing food from the freezer and was not reimbursed the full refund amount. Janet made an issue of my girlfriend staying with me and deducted money from our refund. This was never brought to our attention before hand and we were upfront about my partner coming along with me for couple of days. Janet, I did not take your food, I clarified the procedure with the meals with you during my stay but never accessed them. You also did not discuss with me the 2nd guest fee for my partner on arrival, this was discussed during my stay and my understanding was that you would be willing to overlook this as I had booked a month ahead. I would also caution about further inferences that I took your pocket wifi, as discussed I have no need for one of these and do not understand why you continuously raise this issue. If you continue to contact me on this or any other issue, I will be forced to take legal action against you for harassment/defamation of character. We will be writing a formal letter of complaint to AirB&B as this behaviour is totally unacceptable. kind regards, Eddie
Janet was an extremely gracious host - I able to adjust check in/check out times as my schedule was very tight for my stay. The self-contained cottage I stayed in was very clean and stocked with the essentials. Got a couple of easter eggs and a lovely note left for us when I got back that night as well!
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