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Holiday Cottage, Woolacombe

Carla User Profile
Carla

Holiday Cottage, Woolacombe

6 guests
2 bedrooms
4 beds
1 bath
6 guests
2 bedrooms
4 beds
1 bath
HOME HIGHLIGHTS
Great check-in experience93% of recent guests gave this home’s check-in process a 5-star rating.
PoolThis is one of few homes in this area that has this feature.
Sparkling clean2 recent guests have said that this home was sparkling clean.

Lovely cottage 5 minutes' drive from Woolacombe and its wonderful (and gigantic) beach, voted best in the UK by TripAdvisor in 2016.

Perfect for families, surfers, walkers, cyclists and beach lovers!

Amenities

Free parking on premises
Kitchen
Essentials
Pool
Indoor Fireplace
TV

House Rules

No smoking
Not suitable for pets
No parties or events
Check-in is anytime after 2PM
Check out by 10AM

Availability

66 Reviews

Accuracy
Communication
Cleanliness
Location
Check-in
Value
Teresa User Profile
Teresa
June 2018
Quaint cottage in beautiful surroundings. Not too busy. Easy journey into Woolacombe and Ilfracombe.
Tracey User Profile
Tracey
June 2018
Great location for Woolacombe beach, so quiet it was wonderful. Cottage was beautiful, spotless and really cosy. Would go again tomorrow in a heart beat.
Richard User Profile
Richard
May 2018
Great location, nice personal touches, cleanliness let it down
Inga User Profile
Inga
April 2018
super nice spacious two bedroom cottage , minutes from woolacombe beach. Had a fantastic stay :-)
Pieter-Bas User Profile
Pieter-Bas
April 2018
Nice, clean cottage at 5 minute drive from Devon's stunning coastline. Biscuits and fresh milk on arrival were much appreciated.
James User Profile
James
January 2018
Great stay in a nice cottage, not far from the beech. Thanks very much.
Olivia User Profile
Olivia
October 2017
The Pump House has great potential to be a lovely place to stay, even though it is out of the way. We were very disappointed regarding the level of cleanliness of the accommodation... We had to clean the wet room floor (a mop would have been helpful) as there were brown stains …
Carla User Profile
Response from Carla:
Hi Olivia, We're really sorry your stay at the cottage was not up to your expectations, and thank you for notifying us of the problems you experienced. We have spoken to the cleaner responsible (who is usually very professional and thorough) and will ensure that the cottage is absolutely spick and span in future. We do provide sheets for the sofa bed when required and we apologize that one wasn't available on this occasion. The travel cot unfortunately doesn't come with a fitted sheet. We do also routinely provide salt and pepper, and will ensure this is replaced as it appears to have gone missing. As for the DVDs, yes that's annoying! We were not aware that some have been taken accidentally by previous guests, but will make sure they are replaced for future stays. Once again thank you very much indeed for your thorough feedback – we depend on it to make the cottage better! I hope you had a nice break despite the problems, All the best, Carla
October 2017

Hosted by Carla

London, United KingdomJoined in August 2012
Carla User Profile
93 Reviews
Verified
Age: 29 Home: London, UK Occupation: Manager, travel industry
Response rate: 100%
Response time: within a few hours
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