If you have read my profile it is written "I manage a b&b where I live" so therefore it is clear I rent rooms.
I am doing renovation of a part of a building, and I am surprised workers were there as in Italy they can work from monday to friday, Unfortunately I was no there and they have thought to exceptionally work that saturday morning as the day before because of oak's branches falled down damaging electricity they couldn't work and aboveall I have appreciated you have told me it when I asked you by sms if you have enjoyed all and you just replied tips were ok so Who is no genuine? about coffee machine, it is very easy to manage everybody has one at his place so I didn't think to let you written tips about it as I made for juices,milk, marmelades (in fridge) and homemade muesli and cake.
When you arrived Daniele my neighbour was at w.c. so yes you have had to wait but not for
I wrote you Some day before your arrival to give all tips again and informing you Who was in and out my place because I think it is write for all to know it.
About the other guest, as I have written you is coming at my place since 2 years every month for 1 week because of his job and I managed to put him in living room and and using another bathroom so to leave you a full floor only for you without share with anybody else, Also told you that you sure had different timetables and not meet for sure (as it has happened) but if you have met him you can talk with him in french as he is from morocco.
all my guest thru airbnb and not always appreciated all: place and me (here: one has written "it is all that it says in her details" so I repeat no discrepancy, sorry I was no there this is the only mistake. Others will be back for holiday here for 4th time, another just wrote me in these days please don't tell me you can't host me..) with you I was not there so for me it is a clear lesson for next future to refuse guests even if they want to come as you did.
I am a no smoker since 10 years and in all house it is well written not smoke inside as well in airbnb advice about house's rules...
My cats are in "all house" except kitchen, living room and BB area were you slept, if doors are left open...
Also First guests Who complain for train that is a 1 km far behind farmhouse... everybody has kept Windows open at night (in summer) without complaining.
I prefer to keep moderate conditions so if guest has to change plan they can, I don't know how it can work for only one night of stay. You could ask me to refund you by Bank transfer why didn't you do? No it is better to complain.
Anyway as proverb says "there is always a first time" so ok