Massimo's studio room was exactly as it was described on the website which was perfect! The level of cleanliness was impeccable and Max was extremely friendly and helpful providing advice on where to go and what to do in rome. The kitchen was fully equipped and there is even a washing machine in case u needed it. The location of the studio was great since it is in a residential area away from the touristic hub but conveniently linked to all important locations through easy means of transportation. Basically, a 5 min walk to vatican city and a 15 min bus ride to the spanish steps. Apart from that, Max arranged for us transportation from and to the airport upon our request. Unfortunately, the cab driver was not at the meeting point and apparently picked up the wrong people. With the help of Max coordinating things, the taxi company sent another car. However, we ended up with a 45 minute delay. Accordingly, we were promised a discount (40 euros instead of 50) which sounded great! But then when the car arrived we noticed 2 people already inside also headed to the airport. Now 40 euros sounds outrageous! When I told Max about this he was as shocked and insisted on providing a full refund!! If this does not qualify him as a superhost, I don't know what does! Thanks a lot Max! I would recommend your place to anyone visiting rome looking for comfort and a bit of adventure!