Thank you very much for your comments Matt we appreciate it. We do not include our laundry services because of issues we have had in the past. Some guests place their items in the services covered in sand and cause irreparable damage to both the laundry machine and the dryer forcing us to purchase new ones. We strongly discourage use of these amenities because it would not be cost efficient. Granted this won't happen every time, but to avoid any uncomfortable situations with damaged property, we ask that the washer and dryer not be used. We do, however, understand that they may be needed at times and will offer to lend them out. We are very sorry this was an unpleasant part of your stay but we do hope you understand.
We look forward to having you stay with us again in the future. If you ever need anything, you know where to reach us.
Luis and Alicia.