Response from Katia:
What happened is a combination of heavy snowfall in Ottawa and Sherri's lack of winter tires.
By being very angry and agitated,
she didn't approach the situation thoughtfully, and behaved irresponsibly.
When Sherri arrived, she asked to park her car on the driveway, because she already got parking ticket at her mom's house.
There was a snowfall in Ottawa, not unusual, since the winter here is terribly cold, lond and snowy.
My husband just drove with his new car, and we already had his old car in the driveway, and another car in the garage.
Well, my husband suggested to her to park on the street.
So far we haven't heard the neighbours complaing about parking tickets, and we observed some cars regularly parked on the road.
It's a inner crescent with just the people living on the street driving, and very seldom others cars passing by.
Sherri insisted to park on the driveway, and my husband parked his car on the road.
The next day my husband got a parking ticket which he paid.
The next days, for the duration of Sherri's stay, he managed to find place for his cars, and Sherri's car on the driveway.
So far so good.
When Sherri left my home in the afternoon of Feb 15, 2017,
I was surprised that she went into her car without cleaning the 15-20sm snow on top of her car.
The snow was blocking all windows of her car, and she got zero visisbility from inside her car.
She tried to drive her car from the driveway, which my husband cleaned in the morning after the last night snowfall, however her car got stuck.
Sherri tried again and again to the point of burning smell coming from her tires.
Frustrated Sherri came out of her car, and got very angry while cleaning her car' front window.
Sherri tried again and again. I am not a driver myself, and I couldn't help her.
Then Sherri went to ask my neighbour to help.
He told her to clean the back window of her car, and he gave her instructions how to maneuver.
Sherri didn't have winter tires, and it was tricky for her to maneuver.
My neighbour removed or packed the snow around her front tires so that the tires could have some traction.
It didn't help, and he went to see his kids playing outside his home.
Sherri tried to drive her car again and unfortunately struck my husband' old car, parked in front of the garage.
She got out of her car and started yelling in rage and anger. My heighbours was not amazed, neither me.
Then I called my husband, it took him some time to drive home from the airport, and seeing her angry and shouting, he tried to find a solution.
By this time Sherri has phoned a towing company.
When the towing truck pulled her, Sherri drove away.
I hope Sherri drove safely to her cousin's home, as she was very angry, and could be dangerous to herself and to the other drivers.
Gervais towing's employee Adnan gave the towing invoice to my husband and wanted to collect the towing fee from him.
After a short conversation and arguement my husband paid him by credit card.
I would ask airbnb to find a way to reimburse me for the $96.05 towing truck fee by contacting Sherri.
The name of the towing company, which Sherri called on Feb 15, 2017, is:
Gervais towing 13
1485 STARTOP RD
OTTAWA ON K1B 3W5
Also Sherri didn't return the key from my home, which I had given her when she came one week ago.
After this incident, I would put retaining fee on my airbnb listings, try to select my guests carefully, and not bother airbnb with such occasions.