Incredible this must be a joke, the whole month Elena was staying at the property she did not even mention any complains at all. She even sleep with her window open enjoying the beautiful weather here in Arizona in November when the temperature was in the low 70's, now she is complaining that she was freezing. Rustina is a fixed French poodle that can't control her digestion no one is asked to feed her at all. Elena is complaining that she over spend to feed the dog when no one asked her. If you look at the kitchen pictures the microwave has a dual extractor what Elena never asked how to use it, maybe is because in Russia they don't have that technology. The beauty of living in the USA is that we have the freedom to speak, write, read and watch TV in any language we wish and no one can control us like in a communist country like Russia where this woman is from. Prior of Elena moving-in I told her I don't live in the property I don't understand what is the big deal with that, she used to avoid me when I was visiting, always being anti-social locking her self in the room all day and acting like a teenager sneaking out in the middle of the night with her clients. She even asked me if she could stay another month. I told her another guest was staying for December. Please be aware of this Russian lady. I recommend her to ask her host next time if she can set her own rules prior to send the request on AirBnB.