Hot tubThis is one of few homes in this area that has this feature.
Uber Chic and Comfortable San Felipe Vacation Rental villa for 4 guests.
Check-in is anytime after 3PM and check out by 11AM
My experience dealing with Erick and his staff was frustrating. Our condo's air conditioner was broken. I called Erick and left a voicemail to let him know the problem. No response. I went to the main office (which you have to drive to!) and let the security guard know the probl…
Response from Erick:
Sorry about the experience. I was surprised to read this review and had to research the timeline to understand what happened. From what I am reading, it appears that you most likely went to the resort's office instead of my office. Going forward, I will make sure to clarify this. When I did get your message, I sent over a maintenance team right away. The A/C fan motor appeared to be the problem and this was replaced right away. I welcome you to stay in one of my homes on your next trip and give me the opportunity to make it up to you.
BOOKING PROCESS - before I introduce myself, a few words on the booking process as this is the most common question I get. All my property calendars are up-to-date. If calendar shows available, you can reserve. Within 30 minutes of reserving you will receive an email confirma…
Languages: English, Español
Response rate: 100%
Response time: within an hour