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Private room in resort

Surf Ranch Hotel & Resort

Lucas User Profile
Lucas

Surf Ranch Hotel & Resort

2 guests
1 bedroom
2 beds
1 private bath
2 guests
1 bedroom
2 beds
1 private bath
HOME HIGHLIGHTS
BreakfastThis is one of few homes in this area that has this feature.

All of the standard rooms have air conditioning and hot water as well as a Flat Screen TV with Netflix. Each room comes with a private bathroom & shower, 1 queen size bed or 2 single beds, towels, shampoo, soap, desk/chair, bedside table, ceiling fan, duvet covers, ,free wireless internet.

Amenities

Wireless Internet
Free parking on premises
Breakfast
Air Conditioning
Washer
Dryer

House Rules

No smoking
Check-in is anytime after 2PM
Check out by 12PM (noon)

Availability

15 Reviews

Accuracy
Communication
Cleanliness
Location
Check-in
Value
Carlos User Profile
Carlos
February 2017
Nice ! Definitely i will stay again there.
Grigsby User Profile
Grigsby
February 2016
OK accommodations if you don't mind being pretty far outside town and from the beach. We were there just for one last night in SJDS, leaving early in the morning, so it got the job done. A/C didn't work and water was out most of the one night we were there. For the price, expec…
Lucas User Profile
Response from Lucas:
Gribsby Thank you for staying with us, yes by staying only 1 night and at first glance, you may not know exactly where you are located, but the Surf Ranch is the closest resort to the southern surf beaches and only a quick 3km drive to town on our free shuttles. Far enough away from all of the noise, but close enough to get to town in a few minutes and closest to the beach. Let me look into why your a/c unit in your specific room was not working...last night the power went all night, first time all year, and they had to turn the breakers off for the a/c's, this also effects the water at night, this was most likely the cause. Our main generator is in for repair that can power the whole resort, but since we were using the back up, we had to close a lot of power sources so it could still run the fans. It is very unfortunate that Nicaragua is a third world (Website hidden by Airbnb) makes it that much harder but also funner when trying to fix the issues such as many power outages. We have the solution...but the solution was under repairs while the back up generator was in it's place, which caused the no a/c and water for some of the night. Thanks Grisby, safe travels.
February 2016
Daniel User Profile
Daniel
November 2015
The host canceled this reservation 29 days before arrival. This is an automated posting.
Lucas User Profile
Response from Lucas:
Sorry we were not able to come to an agreement on getting you set up in a different unit than you requested, based on availability. However Christmas is the busiest time of year, and we only have a few unit types left. I hope we can accommodate you in the near future. Thank you.
November 2015
Jeffrey User Profile
Jeffrey
November 2015
Awesome set up, great staff. Definitely try the French fries... Best I've ever had
Lucas User Profile
Response from Lucas:
Jeffrey, thank you again for staying with us. It is an honor to hear that the staff were great and of course the french fries, my favorite too. Hope to see you back again soon. Thanks again.
November 2015
Jeremy User Profile
Jeremy
March 2015
Only 2 night stay. Cool place out of the partying town but has a shuttle at almost anytime to go to town.
Lucas User Profile
Response from Lucas:
Jeremy Thank you for staying with us at the Surf Ranch Hotel & Resort, I am glad you enjoyed your stay and hope to see you back again soon. Thank you.
March 2015
Ivania User Profile
Ivania
March 2015
Once arrived at the surf ranch there wasn't any record of my reservation. After waiting around for one hour and a half with major attitude from the receptionist not to mention the overwhelming look on her face not knowing what to do. She decided to put me in a room. I wasn't the …
Lucas User Profile
Response from Lucas:
Ivania Thank you for choosing the Surf Ranch Hotel & Resort as your place to stay in San Juan Del Sur, Nicaragua. It looks like you arrived on the same day you made the reservation, but regardless, the reservation is updated in the system instantly. However the receptionist you dealt with was very new, and has not been trained on what to do in this situation. All she needed to do was refresh the page. I am sorry you had to have this experience upon check in, as we spend a lot of resources training the front staff and making the check in process flawless. This issue has since been fixed, and we hope to see you back again soon. Thank you.
March 2015
Herschel User Profile
Herschel
March 2015
Although the front desk representative had no record of our reservation when I showed them my email confirmation we were immediately accommodated even though it was prior to the check-in time. The resort is as described and we had an amazing time taking advantage of the skate par…
Lucas User Profile
Response from Lucas:
Herschel Thank you for staying with us. Yes, there are many insects here in Nicaragua. They do tend to get in if you have the doors open, etc... However our deluxe units tend to have less insects getting in as the sliding screen doors are more sealed. Our bar and restaurant are open until 11pm. I hope to see you back again soon. Thanks Herschel.
March 2015

Hosted by Lucas

San Juan del Sur, NicaraguaJoined in March 2011
Lucas User Profile
48 Reviews
Owner of the Surf Ranch Action Sports Resort -
Languages: English, Español
Response rate: 67%
Response time: within a few hours
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