A residential concept 'feel like a home' quality of service with facilities and personalized attentive service combined with an expedient location, comfortable, convenient very Ensure your every comfort at Tulum.
☆Special discounts for 2/3 guests☆
Free parking on premise
It was a comfortable stay for the most part. The running water stopped working one night but we told Matteo (Alessandros business partner) and he was able to fix it the next day. The communication was very good with Alessandro and his associates. But the couch is extremely uncomf…
Response from Alessandro:
Thanks for your feedback Nicole, but you've been warned about the sleeping couch...: I cut and paste our chat... "Hi Nicole... just to be clear, about the accomodation, the sleeping couch is not confortable for your rest:)...or for your fifth guest/friends...there are 2 king size beds ---------- " Hello Alessandro, As long as it is okay with you, we are happy to share the beds. Most of us are family so we don't mind! ...thank you for letting us know. I appreciate it. We will still be happy to stay here! Nicole"
Languages: English, Español, Italiano
Response rate: 100%
Response time: within a day
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