Thank you for your review. In all fairness, I had advised you that guests usually check themselves in and the maid had left the keys in the post box. However, the day you checked in It was a religious holiday and I had been at gym just down the road from the apartment that morning. I had explained to you that I would need to get sorted and was in a rush to meet you in the lobby at 10:30 -11am and if it had been any later that I would not be there as I had to rush off (My exact words to you on (Hidden by Airbnb) ). You arrived at around 10:45 and although the door was unlocked, the lights were on and the television was on (as you know I was testing remotes and had to bring you new batteries) you still did not call out or say anything, you simply walked on through the apartment to the bedroom. It was strange for the both of us and I sincerely apologize for not being more organised for your arrival.