Great location100% of recent guests gave this home’s location a 5-star rating.
Great check-in experience100% of recent guests gave this home’s check-in process a 5-star rating.
Contemporary new building with doorman near Times Square, modern décor, near to all Broadway Theatres. Gym and a rooftop with fantastic skyline views.
Elevator in Building
Check-in time is flexible
Check out by 12PM (noon)
He told us after we booked we had to be out by 8 am. The apartment was dirty. Hair on kitchen counters. Dust on all floors, grime in bathroom. Dirty toilet. Host claimed there was wifi but there was no wifi. Not even a modem. The bed is very hard. The door to balcony does not loc…
Response from Salvatore:
I apologize that you didn't enjoy your stay. It's a beautiful place on the 6th floor of a low rise luxury building with great abeyance all around. I've never had complains before. Once I received your reservation, I let you know immediately I had made prior obligations to a guest coming in immediately after your intuitive stay. I wanted to make sure to accommodate all parties. You said there would be no problem with leaving early since your flight was leaving early. Upon your arrival, I spoke to you a few times making sure your stay was pleasantful. Letting you know if there are any problems the 24hr doorman can help or you can contact me at all times. Out of my control the modem stop working, but a new one was replaced immediately as you were notified of the progress. Each time a guest leaves the condo it's cleaned thoroughly to make sure its refreshed for each guest. I love to be able to let people experince my love for New York.
Languages: English, Español, Italiano
Response rate: 100%
Response time: within a few hours
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