Sparkling clean2 recent guests have said that this home was sparkling clean.
Gorgeous Waikoloa Beach Villa with 2 Bedrooms, 2 Bathrooms, Swimming Pool, Golf Course View, Close to Beaches & More!
Free parking on premises
Check-in is anytime after 3PM
Check out by 10AM
There were several problems we had at the condo. 1) The ice machine didnt work and itʻs unacceptable to not have ice while in hot Waikoloa. 2) The second bedroom was so hot during the night it was unbearable. The AC would turn off even when the porch door was closed and it mad…
Response from Resortica:
Aloha, We were a little surprised by this review as items 1,2,3 and 5 were not brought to our attention until this review. Had any of the items in 1,2 or 3 been brought to our attention they would have been handled immediately. As for number 5 I am terribly sorry. It is inexcusable and that should never happen. There have been ongoing complaints about the on-site manager and his demeanor. I forwarded your comments on to the board president and the association management. I hope they take the complaints seriously and make some changes. Also, my apologies about the propane. I sent out an email after we spoke to make sure the propane was full. The tanks at Beach Villas are horizontal tanks and the person that read them ready it on the “vertical” position reader which showed half full. The horizontal position reader showed empty. I am glad our staff was able to get that replaced for you.
Aloha! We have had the pleasure of hosting thousands and thousands of guests since 2006. We have built beautiful relationships with our returning guests and love to share the "aloha" with all of our guests. We look forward to building our relationship with Air BnB!
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