Veronica had extensive availability, caring personality & great patience which is one the best that I experienced. Despite challenges, Her comforting demeanor made Me want to continue Business with them. I rented the Apartment for My Cousin & 2 Nieces. My Niece said the Apartment was Beautiful & Clean, and she felt safe despite... One of My Nieces was robbed by a Calle Venezuela Nightclub Taxi Driver on the first night. Veronica, Her Father (Owner) & Her Grandmother (Onsite Administrator) assisted My Niece which I appreciated their efforts. However, there was a lot which could have been handled much better. When My Niece & Cousin arrived at the Apartment after the Robbery, the Apartment Concierge solicited them for Sex & Money in exchange for Apartment Lobby Entry. After they refused, he turned them away to go to the Police Station to be granted entry. Veronica's Grandmother tipped the Apartment Concierge 700 DOP ($14.82) for allowing them to sleep in the Apartment Lobby when they actually slept at the Police Station. I attempted to dispute before disclosing the Apartment Concierge Sex & Money Solicitation on AirBnB.com, but the insults from Veronica's Father were too overwhelming to be reasonable. The Additional Charges Request of $300 USD raised concerns because I know the associated Food, Taxi, Tips & Services that I requested did not cost that much. My Niece was given a Cash Advance of 1,000 DOP ($21.16 USD) which Veronica's Father emphasized as if it was not included in the $300 USD. The USA Embassy was better equipped to provide My Niece with a Cash Advance that was more higher than 1,000 DOP ($21.16), but the Police did not take her there when She asked. There was a $70 USD to $100 USD discrepancy that was roughly the amount listed as money that was paid to Veronica's Grandmother which Veronica's Father did not realize when He was insulting Me for making a big deal about the discrepancy. Incremental Additional Charges Request of $100 to $200 would have been easier to accept rapidly. A Technology Savvy Owner & Onsite Administrator would have been beneficial & important for Me to Understand & Approve the Charges. I paid the Additional Charges Request of $300 which led to almost $1,000 that I paid them for 3 Nights in Santo Domingo. My second Niece did not want to stay at the Apartment without Me. I arrived in the Dominican Republic 3 Days after My first Niece was robbed. Despite the insults & extra costs, I attempted to negotiate with Veronica's Father to return to their Apartment a few days later because I am person who believes in establishing future rapport even though there are challenges and cost. Veronica's Father refused which emphasized that His Business Relationship Demeanor can use a lot of improvements. Needless to say, I stayed at another AirBnB Santo Domingo Apartment with great Amenities, Mobile Wi-Fi Hot Spot, and Concierge Service who actually recognized My Nieces without Sex & Money Solicitation.