Newly renovated 2 bedrooms/2 bathrooms apartment on Lincoln Road. Close to the beach and all the tourist attractions of the city, but on a quiet street to escape the hassle . That's the best place for a perfect vacation!
Free parking on premises
1 queen bed
Not suitable for pets
No parties or events
Check-in is anytime after 4PM
Check out by 11AM
Elevator in Building
We, were two couples from Europe, staying over Christmas and NYE at the apartment. Overall the apartment was as per the details online. However we were only 70 % happy with the condition and to some respect with the location of the apartment. There are a few comments that we woul…
Response from Renata:
Hi Andreas, I am really sorry you didn't have a 5 stars experience. Up until this point, we’ve only received 5 stars. Allow me to address your points: 1 - We have never had a guest who didn't know how to use the TV remote control. At check-in you were given a thorough explanation on how to use the TV. When you contacted me mentioning that the TV was not working, I sent someone to assist immediately and apparently you didn’t use the correct remote as trained. 2 – All the appliances in the unit are standard of the market. This is the first time I’ve had a complaint regarding appliances, despite most guests utilizing. If you needed assistance you should have asked and I would have sent someone to teach you right away. 3 - I was not aware of the hot water issue since you never contacted me on this. We have never had complaints on water temperature before. 4 - Sometimes things break, as the Nespresso machine did. If you had told me I would have bought a replacement immediately and sent it to the unit. 5 - My team is constantly checking that bulbs are replaced and appliances are working. My guess is that you did not turn on the light switch and the bulbs were fine. Anyhow, you also should have told me to help. 6 – You didn’t include in your review but I was very accommodating to you when your flight was canceled last minute. Even though you stayed an extra night, I did not charge you for an extra night, which the owner insisted on and would be within their right charge.
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Miami Beach, FL, United States
Exact location provided after booking