On behalf of the past event you experienced on your way out, we offer a deep apology if you felt unsafe, but it was a misunderstanding. The guests across the hallway had a long night, having fun and enjoying the nightlife and when they woke up, they found out that some of their property was missing, and the first thought was that somebody had broken into the apartment. I was not there at the moment but when they advise us, we came to the facility as quickly as we could to see what was going on and help them. For our security and our guests comfort, we have cameras all around the building just in case something like this happens, when we checked them, we realized it was not a robbery at all, they accepted that all this was complete confusion and they could not recall where they had misplaced their stuff.
To ensure our safety, we provide a safety box in each apartment so you can keep your valuable lock and safe. The neighborhood is really safe and we have never had problems of a robbery at all.