Self check-inEasily check yourself in with the keypad.
Great check-in experience90% of recent guests gave this home’s check-in process a 5-star rating.
Sparkling clean10 recent guests have said that this home was sparkling clean.
Let us share our family holiday apartment with you: "with water front just a stones throw away" (300m) - that offers perfect combination of Port Stephens chilled beach lifestyle, comfort, feel of family home away from home and retreat.
Free parking on premises
Laptop friendly workspace
1 king bed, 1 sofa bed
1 double bed
1 double bed
1 air mattress
No parties or events
Check-in is anytime after 2PM
Check out by 10AM
Self check-in with keypad
Wide clearance to bed
Our stay at the "apartment" was quite disappointing due to several issues. The wifi constantly dropped out and the property falsely advertised that Chromecast was available to stream Netflix on the TV, however I was unable to do this during my stay. Hygiene was also of paramount …
Response from Marketa & Jonathan:
We are sorry for your experience Chris, same as you, we were disappointed also. Our super host status, repeating guests, 5/5 star reviews speaks of all, so we won't allow anyone to discount our services. We take a "HUGE" pride in delivering 5/5 services to our guests - Read all our reviews. The apartment is professionally cleaned after each stay, all reviews mention the high level of cleanliness, no complaints. Wi-fi, TV set up, etc? Never had any complaints. Soundproofing between the two apartments: 150% soundproof, no complaints! Noise restrictions (no loud parties policy, clearly stated in the house rules, that everyone booking has to agree to) starts at 11pm - set by Port Stephens council. Complaints from 3 neighbouring houses of loud noise, singing, shouting at the front of the house at 3am over the period of 2 working nights (clearly the only issue here), does not fit the expectations we have of our guests that are using the apartment. It neither fits the PS council noise restrictions, (so we did have to shut down both parties at 3am). Our apartment is not a party place. It is a quiet and peaceful place, open to everyone to enjoy it, to chill and to relax. Every host is trying hard to create great customer experiences! The last thing on hosts mind would be ruining someone's stay. Reviews should work as feedback to improve the services, not as a form of attack.
Awesome stay, the apartment was better than the pics, clean, tidy, with all the equipment you could ask for, for a home away from home. Communication was brilliant, J&M stayed in touch the whole week we were there, including warning us and offering us a portable AC during the he…
Response rate: 100%
Response time: within an hour