I was not surprised by your review. Your multiple complaints and attitude led me to believe that you were expecting a 5 star hotel. I display accurate photographs of each room on my rental site. The items that I collect are usually admired by my guests but one must appreciate a typical hacienda style home rather than a modern and spartan environment. One also must also like Mexican folk-art and realize that a home built in the 1700's is not a modern hotel.
As you may gather from previous reviews, you are the only guest who has ever complained about "dust and noise". The apartment was thoroughly cleaned prior to your occupation and I checked all the rooms myself. My maid has been consistently praised for her efficiency and thoroughness.
I have a property manager and I left you with his number. I stated that he should be contacted for any issue that affects your comfort. Instead, you were frustrated when you attempted to contact me on your Canadian phone instead of calling my manager. You stated that you were "Having to make do" with a pan for boiling water and requested a teapot. You stated that you were also frustrated by a toilet which was running. You did not call the manager for this issue but continued to tolerate the inconvenience. The water spout could have been repaired by the manager, but you chose to take a taxi to a department store and search for a spout (Website hidden by Airbnb) neighbor requested that you be asked to not relax in the common terrace area while wearing just your underwear.
In summation, I have had excellent guests who have enjoyed their stay for as long as two months. I have had excellent reviews. May I suggest that you rent a splendid, high- end home for much more money in the future. I feel that your stated inconveniences would be better addressed by the staff of a 5 star hotel that would be able to meet your expectations. Thank you for your observations. My apartment is certainly not for anyone who wants a modern and sterile environment in the classic center of San Miguel de Allende.