Hot tubThis is one of few homes in this area that has this feature.
Great check-in experience90% of recent guests gave this home’s check-in process a 5-star rating.
Great location90% of recent guests gave this home’s location a 5-star rating.
Charming log cabin with a wealth of character and charm in an area of outstanding natural beauty.
Lovely, peaceful forest setting, overlooking a babbling burn.
Free parking on premises
1 double bed
2 bunk beds
2 single beds
1 sofa bed
Check-in time is 4PM - 7PM and check out out by 10AM
Step-free access to the home’s entrance
Wide doorway to the home’s entrance
Burnside is a beautifully positioned, idyllically set, cabin; perfect for a quiet weekend getaway. The location of the cabin is what really makes it. We were able to get out and explore the surrounding areas, with Dalavich Falls and the loch nearby being highlights. The onsite ba…
We really enjoyed our stay at the cabin but unfortunately the beds fell Short of our expectations and were extremely uncomfortable which led us as a party of 8 to leave a day early. There also is not 2 bunk beds available as stated on the site. There is only 1. The sofa bed is…
Response from David:
I'm sorry you didn't find the mattresses to your liking but I wish to confirm that they are of a high quality and not very old. It is not correct that you had nobody to report this to, your check-in paperwork clearly gives Irene (our House Keeper) as a point of contact for such issues. She is always very helpful and would have sorted any issues out for you in a giffy. I am also available by phone or email at any time.We have spare mattresses in storage if required. Your statement about bunks is also not correct, there are two bunks (1 pair) in the second bedroom, exactly as described on our listing. The reason a refund was refused is that you left without raising this issue with us and requested a refund after the event. This issue could have easily been resolved but unfortunately we were not given the opportunity to help you.
Response rate: 100%
Response time: within a few hours
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