Trust and safety
Trust and safety
- How-to
Verifying your identity
Your security is important to us. Check out the steps we take to not only verify your identity, but to keep it safe. - How-to
If your Host is not responding
Once you have a confirmed reservation, you’ll find the Host’s phone number in the message thread for your trip. - How-to
Paying outside Airbnb
If an Airbnb Host on the Airbnb site asks you to pay off-site or through another company, report it to us. - How-to
Paying and communicating through Airbnb
Paying and communicating through Airbnb helps ensure that you're protected under all of our Host and guest safeguards.