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How-to • Guest

Find the cancellation policy for any home, service or experience

Maybe you just want to know what your options are, or perhaps you need to cancel right now. Here’s where to find the cancellation policy for any home, service, or experience.

Find the hosts cancellation policy before you book

You can find cancellation details on the listing and during the booking process – before you pay.

Find the cancellation policy on a desktop

  1. Click the listing you want to check
  2. Go to Things to know
  3. Under Cancellation policy, find if there’s a free cancellation period
  4. Click Show more to get more details about what’s refunded if you cancel

Find the cancellation policy for a confirmed reservation

Find the cancellation policy for a reservation on desktop

  1. Click Trips and select the reservation you want to check
  2. Under Reservation details, go to Cancellation policy
  3. Click Read more

How to cancel a reservation

If you’ve checked out the host’s cancellation policy and you're ready to cancel, find out how to cancel your home reservation or cancel your service or experience reservation.

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