Clarification on essential amenities: Hosts can choose
Earlier this year, we announced that hosts will soon be required to provide a specific set of amenities in each listing that we consider “essential” to a comfortable stay.
Since then, we heard it was impacting some hosts’ ability to host successfully. So now, we’re giving you the choice.
You can choose whether or not to include the essential amenities in your listing. Having said that, we strongly encourage hosts to include them. Guests come from regions all over the world, and many tell us that these five items are the minimum that they expect to find in a listing.
The 5 essential amenities include:
- Toilet paper
- Soap (for hands and body)
- One towel per guest
- One pillow per guest
- Linens for each guest bed
We’re currently exploring the best way to keep guests informed about which amenities are provided in each listing so that accurate expectations are set.
Please, only select the Essentials option if you really are providing those items in the listing. Keeping listings as accurate as possible is a really important part of building trust with guests and setting you up for success as a host.
Listings that have Essentials selected but don’t actually provide the five items listed may be subject to penalties, including removal from Airbnb.
Read this Help Center article for more details on essential amenities.
Thanks for being a part of the Airbnb community and for everything that you do to provide great guest experiences!
Information contained in this article may have changed since publication.