Recommend local activities with this simple tool

Help guests make the most of their trip with personalised recommendations.
By Airbnb on 6 Dec 2021
2-min read
Updated 5 Apr 2022

Highlights

  • The Share Recommendations tool makes it easier to recommend activities and Airbnb Experiences
  • By suggesting local activities, you could help boost your reviews and support local businesses

  • Let your expertise shine by updating your guidebook

We know you work hard to offer your guests an unparalleled stay. This can often mean supplying guests with ideas for fun things to do in your area, like trails to hike, neighbourhoods to explore, and great restaurants to visit.

Sharing insider knowledge of local activities and must-see spots can make a huge difference when it comes to increasing guest satisfaction. According to internal Airbnb data from July 2021, Hosts who recommend personalised activities to their guests see an increase in 5-star reviews.

To make it easier for you to recommend local activities, we’re launching Share Recommendations, a new inbox tool that helps you quickly share your digital guidebook and Airbnb Experiences recommendations directly in your message threads with guests. By offering guests personalised recommendations via our new tool, you can let your local expertise shine – and potentially snag better reviews.

It makes my heart so happy when I can help show how cool my totally underrated city is and also support local businesses at the same time.
Superhost Myranda,
Little Rock, Arkansas

Enjoy simple, no-fuss activity curation

The Share Recommendations tool can be found in your hosting inbox. While you might have previously copied and pasted your guidebook into message threads with guests, it’s now simpler than ever to send a customised mix of local recommendations:

  1. Select the plus sign icon in the bottom left of a message thread with your guests
  2. Select Share recommendations
  3. Select your guidebook and/or a selection of nearby Experiences

If you haven’t created a digital guidebook yet, we recommend setting one up – it’s a great opportunity to enhance your hospitality and help guests make lasting memories. Remember to include photos, and make sure you keep it up to date.

To get a better sense of what your guests are looking for, consider asking what brings them to the area and what kinds of activities they enjoy before sharing recommendations. This way, you can customise your suggestions according to guests' interests – and with this new tool, you can do it all in a few steps.

“Now that Airbnb has introduced the Share Recommendations tool, I can easily direct my guests to my curated guidebook”, says Superhost Myranda of Little Rock, Arkansas.

Share local Experiences

Sharing personalised recommendations doesn’t just benefit guests – by recommending activities and Airbnb Experiences, you can help support your community by encouraging guests to use local businesses.

In addition to your guidebook, you can include top-rated Experiences near your listing that have availability during your guest’s stay. Experiences Hosts are Airbnb Hosts just like you – but instead of stays, they offer unique activities for guests, like tours, classes, and guided outdoor sports.

If you’re unfamiliar with Airbnb Experiences, we encourage you to check one out to connect with your local hosting community and get a sense of what’s available nearby.

You know your area best, so you should feel confident sharing that expertise through personalised recommendations. We hope that this tool helps you to provide guests with an immersive, unforgettable 5-star experience more seamlessly.

Highlights

  • The Share Recommendations tool makes it easier to recommend activities and Airbnb Experiences
  • By suggesting local activities, you could help boost your reviews and support local businesses

  • Let your expertise shine by updating your guidebook
Airbnb
6 Dec 2021
Was this helpful?