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Use and disclosure of security cameras, recording devices, noise decibel monitors and smart home devices in Japan

Here are our guidelines for the use of security cameras, recording devices, noise decibel monitors and smart home devices in Japan:

Security cameras and recording devices

  • Security cameras and recording devices are any device that records or transmits video, images or audio, such as a baby monitor or doorbell camera.
  • Hidden security cameras are strictly prohibited.
  • After 31 July 2024, Hosts in Japan are not allowed to have security cameras and recording devices that monitor any part of a listing’s interior, such as the listing’s hallway, bedroom, bathroom, living room or guest house, even if they’re turned off or disconnected. These restrictions also apply to the common areas and shared spaces of private room listings (e.g. a living room).
    • Exemption for certain Hosts with a Hotel Business Licence. Japanese listings that must have a camera monitoring the listing’s entrance area in order to comply with the Hotel Business Act are allowed to have cameras monitoring the listing’s interior, but only when the following requirements are met:
      • The listing operates pursuant to a Hotel Business Licence but the listing is not a “hotel” (this includes ryokans, aparthotels, hostels, resorts and boutique hotels);
      • The listing does not have a 24/7 check-in desk or the Host is otherwise not able to install an exterior security camera to meet the requirements of the Hotel Business Licence;
      • The camera is disclosed to guests in the listing’s description and the disclosure notes that the camera is monitoring the entrance area in order to comply with the Hotel Business Act; and
      • The camera only monitors the listing’s entrance area, does not monitor any of the listing’s living spaces and is not capable of recording audio.

Note: If these requirements are not met, the presence of cameras inside a listing may result in listing or account removal.

We also encourage Hosts to clearly mark the camera's location to guests through signage at the listing.

  • Hosts are not allowed to place security cameras and recording devices over exterior areas of the listing where users have a greater expectation of privacy, such as the inside of an enclosed outdoor shower or in a sauna.
  • Hosts are allowed to have exterior security cameras and recording devices and are required to make sure that all exterior security cameras and recording devices under their control are disclosed in the listing’s description (e.g. “I have a camera in my front garden”, “I have a camera over my patio”, “I have a camera over my pool”, or “I have a doorbell camera monitoring my front door and the entrance of my apartment building”).

Noise decibel monitors

  • Noise decibel monitors are devices that assess sound levels and their duration but do not record audio.
  • Hosts are allowed to have noise decibel monitors in the listing’s interior as long as the Host discloses their presence and they are not located in bedrooms, bathrooms or sleeping areas. Hosts are not required to disclose where their noise decibel monitors are located.

Smart home devices

  • Smart home devices are devices that connect and interact with other devices or networks, such as Amazon’s Alexa and Google’s Nest.
  • Hosts are allowed to have smart home devices.
  • Hosts are encouraged (but not required) to disclose their presence in their listing. We also encourage Hosts to give guests the option of unplugging or disabling smart devices.

Disclose your security camera or recording device

  1. Click Listings and select the listing you want to edit
  2. Under Listing editor, click Your space
  3. Click Guest safety
  4. Click Safety devices, then click Exterior or entryway security camera present
  5. Click Add details and describe each device, its location (e.g.: “I have a doorbell camera monitoring my front door and the hallway of my apartment building”; “I have a camera in my front garden”)
  6. Click Continue and then Save

Disclose your noise decibel monitors

  1. Click Listings and select the listing you want to edit
  2. Under Listing editor, click Your space
  3. Click Guest safety
  4. Click Safety devices, then click Noise decibel monitor present
  5. Click Noise decibel monitors and then click Save
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