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How-to

Report a listing

If you encounter a listing on Airbnb that raises concerns, we ask that you report it. Your report helps us keep the whole Airbnb community safe.

Reasons to report a listing

Some reasons to report a listing include:

  • Inappropriate content or photos
  • Misleading content or photos
  • Not a real place to stay
  • Scam or phishing attempts

If you have an active reservation and you need to report an issue, find out what to do if there’s an issue or problem during your stay.

Report a listing on Airbnb

Report a listing on desktop

  1. Click the listing that you want to report
  2. Under the pricing details section, click Report this listing
  3. Select the reason you’re reporting the listing and click Next
  4. Give further details (if required) and then click Submit

Report suspicious messages and profiles

You can also report a suspicious host or guest Profile or Message.

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Related articles

  • How-to

    Report suspicious messages

    If you get a suspicious message, let us know by contacting us or flagging it in your Messages.
  • How-to • Guest

    If you have a problem or issue during your stay

    If anything unexpected comes up during your stay, message your host to discuss a solution first. It’s likely that they’ll be able to help you fix the issue. If your host can’t help or you’d like to request a refund, we’re here to support you.
  • How-to

    Report a host or guest’s profile

    Something not right about how a host or guest is portraying themselves on their Airbnb profile? Report their profile.
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