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ID and verification

How-to
Verifying your identity on Airbnb
At Airbnb, trust is the cornerstone of our community – where millions of people across the world place trust in each other as they travel or host services, experiences or homes.
How-to
Booking requirements for reservations
When booking a home, service or experience, we need to know some basic information about you.
How-to
Verify your phone number
Once you’ve added your phone number to your account, guests, hosts and Airbnb can contact you about your reservation.
How-to
Benefits of an Airbnb profile
Your profile is how you introduce yourself on Airbnb and it represents you to others in our community, which can help build trust.
How-to
Background checks
We may conduct background checks on US-based users and India-based hosts. Find out more about how and when we do this.
How-to
Ways your ID info may be used
Sometimes, where permitted by applicable law, we may use personal info from a government ID to run background checks against public records for criminal convictions.
How-to
Photo matching
You may be asked to share a photo of your government ID and selfie in the identity verification process.
How-to
Submit an ID for verification
Often, your legal name and address and/or other personal information are enough for us to verify your identity. We may also ask you to provide a copy of your government ID that includes a photo of you.
Legal terms
Limitations of background checks
Because our background checks are limited, you shouldn’t rely on them as a guarantee that the user has no criminal background or other red flags.
How-to
Implications of background checks
Learn about how the background checks we perform can affect your account.
Rules
Safety tips for interacting with others
Learn how to help improve your safety when interacting with other Hosts and guests.
Rules
ID verification in China
To reduce fraud, Airbnb provides a localised ID verification process, specially designed for Chinese Hosts and guests.
How-to • Guest
Can't add phone number to your account
Having trouble verifying your phone number? Here are some tips you can try.
How-to
Facial recognition for identity verification
Get more info on our identity verification process, a series of steps we take to help ensure users are genuine.

ID and verification

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