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Reviews

Review basics for everyone; Understanding reviews as a host; Reviewing your host; After a review is published

Review basics for everyone

  • How-to

    Reviews for homes

    Our community relies on honest, transparent reviews to help hosts improve and let future guests know what to expect. Guests can use reviews ...
  • How-to

    Reviews for services and experiences

    Our community relies on honest, transparent reviews to help hosts improve and let future guests know what to expect. Guests can use reviews ...
  • How-to

    Leave a review

    Ready to share a review? You have 14 days after checkout to highlight what you loved or share what could be improved.
  • Community policy

    Airbnb’s Reviews Policy

    One of the ways Airbnb fosters trust between hosts and guests is through our review process for homes, services, and experiences, which help...

Understanding reviews as a host

  • How-to

    How reviews are ordered and sorted

    By default, reviews are shown by relevance. If guests prefer, they have the option to sort by recency, highest-rated, or lowest-rated review...
  • How-to

    Ratings and reviews for co-hosts

    When guests leave a review after their trip, it'll show up on the listing page as well as the profile page of the listing owner.
  • How-to • Home host

    Understanding reviews with photos

    A review with photos goes beyond traditional ratings and text to include photos taken by guests during their stay. This feature is currently...
  • How-to

    Ratings for homes

    In addition to written reviews, star ratings are a way for guests to share feedback about a home.

Reviewing your host

After a review is submitted

  • How-to

    Find your reviews as a guest or host

    Want to find out what your guests or hosts have to say about you? Or reviews you’ve written? Here’s how to find all of your own reviews.
  • How-to • Guest

    Your reviews from hosts

    Reviews are a great way for hosts to give you feedback after your trip ends. Reviews also help our wider host community understand what to e...
  • How-to

    Editing a review

    To encourage honest and impartial reviews, we limit the ability of hosts and guests to edit a review after they’ve written it. For homes: If...
  • How-to

    Remove a review from a host or guest

    While you can’t remove a review you wrote or received on your own, you can ask us for help.
  • How-to

    Responding to a review

    Honest reviews help hosts and guests to improve and find the right fit in the future. Whether you agree or disagree with the review, here’s ...
  • How-to

    Review moderation

    Airbnb doesn’t moderate reviews before they’re published. Reviews need to be honest and relate to a genuine reservation, and they may be rem...

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