Understanding Guest Favourites

Airbnb has more than 8 million homes all over the world. Each home is one of a kind, and this uniqueness is what sets Airbnb apart.

One of the best ways to find a great place to stay is by knowing which homes guests love the most. That’s why we created Guest Favourites.

Guest Favourites are a collection of the most loved homes on Airbnb, according to guests. They’re based on ratings, reviews and reliability data from over half a billion trips. Guest Favourites are updated every day, so if your listing isn’t included now, it could be soon. 

A variety of factors help identify Guest Favourites, such as:

• At least 5 reviews from guests in the past 4 years, including at least 1 review in the past 2 years
• Excellent reviews and ratings above 4.9 stars on average
• High ratings for check-in, cleanliness, accuracy, host communication, location and value
• A superb record of reliability, like host cancellations and quality-related customer service issues below 1% on average

Guest Favourites are available around the world and they’re easy to find on Airbnb. 

Listings that are Guest Favourites feature a badge in search results and on the listing page. A filter allows travellers to search for Guest Favourites.

Superhosts are recognised for their track record of outstanding hospitality. Airbnb’s Superhost programme is not changing. Superhost criteria remain the same, and we’ll continue to check Superhost performance quarterly.

If you’re a Superhost who has a listing included in Guest Favourites, both will be highlighted on your listing page and your listing will have a Guest Favourite badge in search results. If you’re a Superhost with a listing that doesn’t qualify for Guest Favourites yet, you’ll still be recognised with a Superhost badge both on your listing page and in search results.

Each of your listings will be treated individually when determining eligibility for the Guest Favourite badge.

Information contained in this article may have changed since publication.